Applying Systems Theory to an Educational Setting Assignment

Applying Systems Theory to an Educational Setting - Assignment Example My focus of study is the educational system of Carleton University to which I have experienced studying under its Economics program. From her on, I shall use the word 'school' to denote Carleton University for brevity. The school was founded in 1942 and is located in Ottawa, Ontario, Canada. It is situated on 62 hectares south of the city centre and is bordered by the Rideau River, the historic Rideau Canal and rather pleasant residential neighborhoods. All the information that I will be using is based from my own knowledge of the school with supplemental information from the school's website. Every university should engage in a planning process that sets not only the direction the institution is going to head but also the pacing that it will take. These plans usually require measurable outcomes for the institution to know what they have achieved and how they have fared so far. The administrative and governing body of the school is categorized into five units whose government and administrative functions are clearly defined. These units, although separate from one another, do communicate and work with another to come up with better policies and regulations regarding the school's functions. These five units and their subcomponents are given in the following: Reporting to the President, the Provost and Vic... b. Office of the President The President, also known as the Vice Chancellor, is actually the chief executive of the school. It is thru his initiative that the directions and immediate priorities are determined. c. Office of the Provost and Vice-President (Academic) Reporting to the President, the Provost and Vice-President (Academic), the chief academic officer of the University, is ultimately responsible for all academic programs and policies. The Provost's portfolio includes all academic units, Graduate Studies, the University Library, enrolment management, student affairs, the Office of the University Registrar, learning technologies and teaching support and faculty recruitment and support. d. Office of the Vice-President (Finance and Administration) The Finance and Administration Division of Carleton University are made up of the Computing and Communication Services, Finance, Human Resources, Institutional Research and Planning, Internal Audit and Advisory Services, Pension Fund Management, Physical Plant, University Safety and University Services departments. Its mission is to provide quality specialized services to the Carleton University community that provides a safe, healthy and productive environment for students, staff and faculty in which to work, study and live. e. Office of the Vice-President (Research and International) This office provides the necessary program for research, scholarship, and creative activity in sciences, business, engineering, arts, and public administration. It is also responsible for handling international affairs such as students from abroad and conferences in other countries. Administrative Services All the non-teaching services such as for business transactions, library,

Employability Skills Essay Example | Topics and Well Written Essays - 3750 words

Employability Skills - Essay Example The responsibilities of a hotel concierge, as highlighted by Baker (2012), can be summarized into three main categories: meeting and educating the guests; handling bookings and important reservations; and facilitating the troubleshooting of problems and issues. Firstly, since a hotel concierge serves as an important and effective brand ambassador of the hotel business, he is expected to be able to communicate clearly, concisely, and courteously to the guests. In this regard, he must possess excellent communication and interpersonal skills by being friendly, dependable, and helpful toward the guests. In addition to this, a hotel concierge must also educate the guests on the available facilities and services rendered. He also shares pertinent information to the guests such as travel routes, available tours, outing schedules, and transportation availabilities. He may also offer some recommendations about the city’s points of interest, best restaurants, shopping hubs, and nightclu bs (Mead, 2012). Secondly, a hotel concierge handles the reservation to important events. He helps not only in the obtaining of tickets, but also in the setting and booking of appointments. Because of this responsibility, a hotel concierge must be in-the-know of crucial city happenings. He must have strong personal and professional networks in various fields—art, fashion, theater, and sports. All of these make a hotel concierge capable of answering all inquiries of guests (McDonald, 2010). Lastly, a hotel concierge must know how to facilitate the troubleshooting of certain problems and issues. When a guest loses his wallet or when he needs special dry-cleaning services, a hotel concierge must be ready to attend to these needs and emergencies (Mead, 2012). Thus, he must be quick and results-driven when solving the issues of hotel guests. Such as skill can only be enhanced by having an organized database of information and internal connections. Figure 1: Summary of Skills and V alues of a Hotel Concierge LO1.2 Setting Objectives Having discussed the skills and values needed to be a hotel concierge, it is now vital to establish a plan on how I can attain these objectives. In this regard, I intend to focus on my key strengths and areas of improvement to gain a better understanding of myself. My key strengths are encapsulated by my values both as a person and as a student: (1) my willingness to learn; and (2) my strong interpersonal skills. Firstly, my willingness to learn is best exhibited in my penchant for discovering new things in life which form part of my hobbies and interests. Being updated in the current trends in digital technology, mass media, and pop culture can help cultivate my knowledge on significant political, economic, social, and technological events. This is important as it equips me with a wider and deeper perspective about society and people. Secondly, my strong interpersonal skills also form part of my key strengths. This is exhibited by my ability to work with people with varying attitudes and working styles, as well as to communicate effectively and clearly to them. This skill is honed by my participation in various school organizations. Through this, I can claim that I display high emotional quotient or E.Q. On the other hand,